Arvixe review

General Impression

Arvixe is a webhosting provider set up in 2003 in San Luis Obispo, CA, as a privately held liability corporation. Arvixe is offering hosting services for a range of websites, from personal pages until enterprise websites (with specific plans for each category). Also, the type of hosting services varies as follows: budget, blog, CMS, shopping cart, video sharing software, forum and social network and community websites.

With a team of experienced professionals, Arvixe stands for a company culture that preserves the employees initiatives and a strong management. The Company’s mission is to fulfill the needs of every customer in terms of their specific requests, their expertise or location.
Arvixe strives to offer high quality services at lowest prices possible and to constantly grow as a company.

Price & Cost

Arvixe offers 5 different plans, according to the target customer and its needs, as follows: PersonalClass, BusinessClass, ResellerClass, VPSClass and DedicatedClass. In this order, the prices as well as the features included increase for the customers. However, Arvixe is well known by its quality services at affordable prices and has been awarded as one of the fastest hosting providers in the whole world and received the first prize for the best affordable hosting companies in 2012. Taking for example the personal class and compare it with the similar plan of the main industry competitors, the conclusion is that Arvixe offers the lowest prices for this segment.

Price ($/month)	Arvixe	Host Gator	iPage	Go Daddy
Regularly One year plan	4.00	5.56 (Hatchling Plan)	8.49 (Essential Plan)	5.99 (Economy Plan)

Payment types
The acceptable payment types are the following: Credit card (Visa, MasterCard, Discover, American Express), Paypal or Skrill.

Reliability

Arvixe has over 10 years of webhosting experience, striving to be one of the fastest and cheapest firms in the industry. The Company makes sure to offer high quality services by assuring no loss of service in case a router goes down, it has cross-connection between data centers, thus if a connection becomes unavailable, traffic is re-routed to another available connection. Also, Arvixe is optimizing its speed and performance as many times as necessary. Moreover, the Company is working with well-known Tier 1 providers such as: AT&T, AboveNet, NTT, Savvis, Global Crossing, Lever 3 and Time Warner Telecom. During its activity, Arvixe received several awards for its outstanding services, as follows: 157th fastest growing private sector company in US and 10th fastest growing company in IT during 2008-2011 (2,154% growth) by Inc Magasine

From the customers’ perspective, they seem entirely satisfied with Arvixe’s high quality services versus its low prices. Based on the Surveys conducted by the Company, the customers’ average satisfaction reaches 8.6 and 93.26% of them would recommend Arvixe.

Data Center

Arvixe has data centers located in Dallas and Houston, US. Arvixe’s datacenters have been certified as SAS (Statement on Auditing Standards) No. 70 Type II compliant by independent auditors. The Company values the integrity of their network, having a very safe system for its top servers, which include: redundant power generators (Arvixe has a strong power system with backup servers), uninterrupted power supply (this system prevents power shortcuts to affect their servers’ performance or any power system in the servers’ building; moreover, their N+1 generator assure their backup servers start working automatically in case their local utility power supply would be off); speed and capacity which assure a short path between the customers’ websites and its visitors, eliminating bandwidth traffic jams; multiple routers and switches which assure a great infrastructure. Moreover, Arvixe offers 24/7 monitoring from Network Operations Center which is Cisco certified in terms of technical support and has the capability to transfer the operations to another location in case of a natural disaster.

Customer Support

Arvixe offers technical support 24/7 via e-mail, phone and live chat. However, the support stuff that is on the phone with a customer is not allowed to offer support on chat in the same time, in order to maximize the quality of their services. The primary goal of Arvixe is to satisfy the clients’ needs. Would the offered services not be at the expected level, the Company offers a 60-day money back guarantee, by refunding the whole hosting cost. Moreover, they guarantees 99.9% uptime to assure that the website can always be seen and available at all times. In case the Company does not achieve this standard level for one month, the customers are entitled to request a refund of the hosting fees for the respective month.
The technical support of Arvixe offers free website transfer for the customers who want to move all their content from another website provider to to Arvixe. Plus, the customers receive 50% reduction for life if they host all their domains through Arvixe and 10% off for simply linking their website to them.

Control Panel

Arvixe uses Cpanel a leading control panel software for webhosting, making the website easy to maintain and manage. Almost all Arvixe’s plans are functional on Windows, Mac and Linux.

Conclusion

Arvixe grew as a company from just a few employees to over 80 stuff in 10 years. The specifics of this company are that it is a virtual company, with no headquarters, the stuff being recruited from all over US and aiming for the most professional ones. Lately, Arvixe aimed to offer more and more complex plans with a series of features included and it strives for educating the client regarding those plans. Thus, the customer may choose shared hosting services, VPS or dedicated machines/, according to the activity and needs of the customer. Based on an interview with Arvand Sabetian, the founder of Arvixe, the Company continues to grow, to offer high quality services backed by high technology, which offers a real benefit to the client, at relevant prices. They never aim at overpricing their services, but stay as one of the most affordable companies in the industry.

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